CASE MANAGEMENT

Case Management: A Systematic Approach to Improving Patient Outcomes

Case management is an interdisciplinary approach to providing patient-centered care. It involves the coordination of services from multiple healthcare providers to ensure that a patient’s needs are met in a timely, cost-effective, and holistic manner. The goal of case management is to improve the quality of care and patient outcomes by providing comprehensive, coordinated care.

Case management is a process that includes assessment of a patient’s individual needs, development of an individualized care plan, and the implementation and evaluation of that care plan. It involves collaboration among healthcare providers, patients, and their families, as well as other support services. The case manager is responsible for the coordination of patient care, ensuring that the patient’s needs are met in a timely manner and that the plan of care is followed.

Case management is becoming increasingly important in the healthcare system as the number of patients with chronic illnesses continues to rise. By providing comprehensive, coordinated care, case management can help reduce the number of unnecessary hospitalizations and improve patient outcomes.

In order to be effective, case management must be tailored to the individual patient’s needs. It is important for case managers to recognize the importance of patient involvement and family involvement in the care plan. Patient education is also important, as it can improve adherence to treatment plans and ultimately improve patient outcomes.

Case management is an important strategy in improving patient outcomes. It requires a collaborative approach from all healthcare providers and can be tailored to the individual patient’s needs. By providing comprehensive, coordinated care, case management can reduce the number of unnecessary hospitalizations and improve patient outcomes.

References

American Nurses Association. (2018). Case Management. Retrieved from https://www.nursingworld.org/practice-policy/nursing-excellence/case-management/

Centers for Medicare and Medicaid Services. (2020). What is Case Management? Retrieved from https://www.cms.gov/Outreach-and-Education/Outreach/Partnerships/Downloads/Case-Management-Fact-Sheet.pdf

Hood, M. (2013). Case management: A systematic approach to improving patient outcomes. Palliative and Supportive Care, 11(3), 407-412. doi:10.1017/S1478951513000244

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