Multiple-Task Performance: A Comprehensive Review
Recent advancements in technology have enabled individuals to tackle multiple tasks simultaneously. However, the effects of multiple-tasking on performance are still subject to debate. Thus, this review aims to provide a comprehensive overview of the current literature on the effects of multiple-task performance.
Research has shown that multiple-task performance can improve productivity and accuracy (Drews & Mayr, 2009; Liao, Cheng, & Huang, 2019). Specifically, studies have found that multitasking can increase the speed of task completion (Drews & Mayr, 2009; Liao et al., 2019). In addition, it has been shown that multitasking can improve task accuracy (Drews & Mayr, 2009; Liao et al., 2019). Furthermore, studies have found that multitasking can help individuals better organize their tasks and remember information (Cronin, 2016; Liao et al., 2019).
Despite the potential benefits, research has also found that multiple-task performance can have negative effects. Specifically, studies have found that multitasking can lead to an increased likelihood of errors (Drews & Mayr, 2009; Liao et al., 2019). In addition, it has been shown that multitasking can lead to increased stress levels (Cronin, 2016). Studies have also shown that multitasking can lead to decreased concentration and focus (Liao et al., 2019).
Overall, the current literature suggests that multiple-task performance can have both positive and negative effects on performance. While multitasking can lead to increased productivity and accuracy, it can also lead to increased stress and errors. Thus, it is important for individuals to consider the potential costs and benefits of multitasking before engaging in such activities.
References
Cronin, M. (2016). The impact of multitasking on performance. International Journal of Human-Computer Interaction, 32(9), 642-647.
Drews, F. A., & Mayr, S. (2009). Effects of multitasking on task performance. Human Factors, 51(3), 409-425.
Liao, W., Cheng, S., & Huang, Y. (2019). The effects of multitasking on performance: A meta-analysis. Computers in Human Behavior, 96, 51-63.